§ 3 Cancellation Policy
You may revoke your contractual declaration within two weeks without providing reasons in written form (e.g. email). The period commences with the receipt of the goods at the earliest. To ensure the period of revocation the timely sending of the revocation or the object suffices.
The revocation shall be addressed to:
Email: firstname.lastname@example.org or
Telephone: 0035 3768887661 (FreeCall) or 0049-511-93634640 or
Address: Delticom AG, Bruehlstraße 11, D-30169 Hanover
Within the scope of your notice of revocation we would kindly ask you to notify us voluntarily about the reason for your return and we will collate other pieces of information, which are necessary for the fast and efficient processing of your revocation. In order for you not to suffer any inconveniences with the return, we collect the goods from you and we will refund the amount invoiced to the bank account as stored on our database. Thus you do not need to send any items to the Centre of Administration to Hanover (the declaration of the address is legally prescribed).
§ 4 Legal consequences of revocations
In the case of an effective revocation the performances received by both parties and if required the uses taken advantage of (e.g. interest) must be returned. Should the received service not be returned entirely or in parts or only in a worsened state you are required to pay damages to us insofar as required. This does not apply to the handing over of objects if the deterioration of the object only results from its inspection - the way in which you may have been able to detect the deterioration in a shop. For the rest you may avoid the obligation to compensation in that you do not use the object as if it was your property and avoid everything that decreases its worth.
Objects, which may not be sent in packages, will be collected from your house. You are liable the costs of the returns if the object delivered corresponds to the ordered item and if the price of the object to be returned does not exceed the amount of 40.- Euros.
-End of the Cancellation Policy-