Contact data is an internet service of Delticom AG, Hannover, Germany.

    If you have any questions regarding your tyre purchase, tyre fitting, technical problems, product problems or information about the company, please do not hesitate to contact us! Below you will find an overview of our help areas.

    How can we help you?

    Questions about buying tyres and our offer

    Status of your order

    Problems with your order

    Tyre fitting / Fitting partners

    Answer not found? - We look forward to your message

    Couldn't we help you yet? You can also reach us by phone.

    • 0818000290 (Monday to Friday from 7 am to 22)

    Information on complaint procedures

    The EU has set up an online portal to help dissatisfied customers. If you have a complaint about goods or services you have bought from us over the internet, you will find a neutral dispute resolution service at to reach an out-of-court settlement. Please note that there are currently (as of 01.02.2017) no dispute resolution bodies for some industries and in some countries. Therefore, as a consumer, you may not be able to use this portal to resolve disputes with us in these countries.

    Further information can be found on the EU online portal. We are not obliged to participate in any dispute resolution procedure before a consumer mediation body. However, we are in principle willing to participate in a dispute resolution procedure before a consumer arbitration board. If you have any further questions, please contact us.

    Our address:

    Delticom AG
    Brühlstr. 11
    30169 Hannover
    Phone: 0818000290 (Monday to Friday from 7 am to 22)

    Chairman of the supervisory board: Karl-Otto Lang
    Managing Directors: Philip von Grolman, Dr. Andreas Prüfer, Nathalie Kronenberg
    Registered office: Hannover, Germany
    Register-No.: AG Hannover, Germany HRB 58026
    VAT number: IE9984283K

    Name of bank: Commerzbank AG,IBAN: DE41250400660454540600,BIC: COBADEFF250

    Please do not send tyres to this address. Unfortunately we cannot accept them here. Please call us or use our contact form.