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    Home  >  FAQs  >  Questions about ordering  >  Returns and Complaints  >  Do I have the same rights when shopping online as I do in the high street?

    Frequently Asked Questions

    Questions about ordering

    Returns and Complaints

    Do I have the same rights when shopping online as I do in the high street?

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    Do I have the same rights when shopping online as I do in the high street?

    Eiretyres is an Irish online tyre shop brought to you by Delticom AG, a German company based in Hanover. We offer a one week “cooling off” period for you to reconsider the purchase. If you would like to take advantage of this "cooling off" period, then please ensure that you click this option when ordering. We offer a full, money back guarantee if you return the goods within 30 days as long as the tyres have not been fitted and/or used. If you find that the tyres are faulty or damaged on arrival then you are covered by consumer protection laws and have a 14-day statutory period in which to lodge an objection.

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