Frequently Asked Questions

Questions about ordering

The Order Process

I have accidentally ordered tyres that I do not require. What can I do?

I have accidentally ordered tyres that I do not require. What can I do?

If you have accidentally ordered tyres from us, of course we can cancel your order. We strive to make sure you are satisfied with every delivery from us, which is why you can return your purchased products within 30 days if necessary. This, in fact, exceeds the legally-required minumum of two weeks guaranteed returns period.
Products that have been custom-made to customer specifications are excluded from our returns policy, including all deliveries of sets of complete wheels that we produce individually for each customer.